Postal Exam

 
 
 

Postal Exam Study Guide

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++INSTRUCTIONS

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++TOPTITLEAbout the Postal Exam Study GuideTOPTITLE++

++CONTENTPostal Exam Study Guide includes everything you need to pass the USPS VEA 474, 475, 476, or 477 Postal Exam the first time.

  • Quick review of the concepts covered on the postal exam

  • 2 full practice tests with detailed answer explanations

  • Tips and tricks from experienced USPS personnel 

Trivium Test Prep’s Postal Exam Study Guide is aligned with the official USPS postal exam framework. Topics covered include: 

  • Work Scenarios

  • Tell Us Your Story

  • Describe Your Approach

  • Check for Errors

  • Work Your Register

  • Study Skills, Adult Learning, and TestingCONTENT++

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++TITLELook InsideTITLE++

++CONTENT

++BOOKPDF BOOKPDF++

CONTENT++

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++TITLEAdditional Title InformationTITLE++

++CONTENTTitle: Postal Exam Study Guide: 2 Practice Tests with Review Prep for the USPS Virtual Entry Assessment (VEA) 474, 475, 476, and 477

Release Date: February 13, 2023

Length: 82 pages

ISBN: 978-1637982815CONTENT++

 

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Have questions about the Postal Exam? Click below to find the answers you need.

++TABLETOP TABLETOP++ ++TABLEROW ++TABLEITEM Getting Ready TABLEITEM++ ++TABLEITEM Taking the Exam TABLEITEM++ ++TABLEITEM After the Exam TABLEITEM++ TABLEROW++ ++TABLEROW ++TABLEITEM ++QUESTION What are the Postal Exams? QUESTION++

++QUESTION What does VEA mean? QUESTION++

++QUESTION What’s the VEA 474? QUESTION++

++QUESTION What are the VEA 475 and 476? QUESTION++

++QUESTION What’s the VEA 477? QUESTION++ TABLEITEM++ ++TABLEITEM ++QUESTION What’s on the Postal Exams? QUESTION++

++QUESTION What’s on the VEA 474? QUESTION++

++QUESTION What’s on the VEA 475 and VEA 476? QUESTION++

++QUESTION What’s on the VEA 477? QUESTION++

++QUESTION How many questions are on the Postal Exams? QUESTION++

++QUESTION How is the Postal Exam Administered? QUESTION++

++QUESTION How long is the Postal Exam? QUESTION++

TABLEITEM++ ++TABLEITEM ++QUESTION After the Exam QUESTION++

TABLEITEM++ TABLEROW++

++ANSWERWhat are the Postal Exams?

There are four types of postal service exams administered to candidates. The exam you take depends on the position you apply for.

All postal exams measure candidates’ professional judgment and interpersonal abilities. Some exams also test attention to detail or arithmetic skills.ANSWER++

++ANSWERWhat does VEA mean?

VEA stands for Virtual Entry Assessment. It is the formal title of all four postal exams.ANSWER++

++ANSWERWhat’s the VEA 474?

The VEA 474 is used for all mail carrier positions. The questions are meant to identify candidates who would be successful in interacting with customers. ANSWER++

++ANSWERWhat are the VEA 475 and 476?

The VEA 475 and VEA 476 are used for behind-the-scenes positions:

•  Mail Handler

•  Mail ProcessorANSWER++

++ANSWERWhat’s the VEA 477?

The VEA 477 is used to evaluate candidates for customer service, distribution, and sales jobs. ANSWER++

++ANSWERWhat’s on the Postal Exams?

There are four types of postal service exams administered to candidates. The exam you take depends on the position you apply for. Exams are varied. All postal exams measure candidates’ professional judgment and interpersonal abilities. Some exams also test attention to detail or arithmetic skills.ANSWER++

++ANSWERWhat’s on the VEA 474?

The VEA 474 includes the following:

•  Work Scenarios (situational judgment)

•  Tell Us Your Story

•  Describe Your ApproachANSWER++

++ANSWERWhat’s on the VEA 475 and VEA 476?

These tests contain the same questions as the VEA 474. In addition, they include twelve Check for Errors questions.ANSWER++

++ANSWERWhat’s on the VEA 477?

The VEA 477 is identical to the VEA 474 and includes additional “Work Your Register” questions.

Work Your Register questions evaluate a candidate’s ability to use a cash register effectively.ANSWER++

++ANSWER How many questions are on the Postal Exams?

++TABLETITLE What’s on the Postal Exams? TABLETITLE++ ++TABLEROW ++TABLEITEM Test TABLEITEM++ ++TABLEITEM Types of Questions TABLEITEM++ ++TABLEITEM What Positions Does It Evaluate? TABLEITEM++ TABLEROW++ ++TABLEROW ++TABLEITEM VEA 474 TABLEITEM++ ++TABLEITEM • Work Scenarios (8 questions)
• Tell Us Your Story (20 questions)
• Describe Your Approach (56 questions)
TABLEITEM++ ++TABLEITEM Mail Carrier Position TABLEITEM++ TABLEROW++ ++TABLEROW ++TABLEITEM VEA 475
VEA 476 TABLEITEM++ ++TABLEITEM • Work Scenarios (8 questions)
• Tell Us Your Story (20 questions)
• Describe Your Approach (56 questions)
• Check For Errors (12 questions)

TABLEITEM++ ++TABLEITEM Mail Handler
Mail Processor

TABLEITEM++ TABLEROW++ ++TABLEROW ++TABLEITEM VEA 477 TABLEITEM++ ++TABLEITEM • Work Scenarios (8 questions)
• Tell Us Your Story (20 questions)
• Describe Your Approach (56 questions)
• Work Your Register (approx. 6 questions)

TABLEITEM++ ++TABLEITEM Customer Service
Distribution
Sales TABLEITEM++ TABLEROW++ ANSWER++

++ANSWERHow is the Postal Exam Administered?

Postal exams are administered remotely and by computer.ANSWER++


++ANSWERHow long is the Postal Exam?

Candidates have 72 hours to complete the test.ANSWER++


++ANSWERAfter the Exam

The postal exams screen candidates for several types of jobs.

A City Carrier Assistant (CCA) delivers mail by foot, bicycle, or vehicle throughout urban areas and is the quintessential neighborhood postal worker. City Carrier Assistants deliver mail to residences and businesses and are familiar with their geographic areas. They may interact with customers, and they must be prepared to work in any weather conditions.

A Rural Carrier Associate (RCA) delivers mail in rural areas. RCA routes cover suburbs, exurbs, and rural areas. Like CCAs, RCAs must be prepared to work in a variety of weather conditions.

An Assistant Rural Carrier (ARC) works part time in rural areas to deliver parcels to residents and businesses. ARCs work off-hours, such as weekends and holidays, and may be asked to use their own vehicles.

Mail Processing Clerks (MPCs) use automated systems to sort and process mail. They may also interact with the public but do not carry out financial transactions.

Mail Handler Assistants (MHAs) sort and handle mail and packages behind the scenes in a team environment.

Sales and Distribution Associates focus on customer support. You may have already encountered Sales and Distribution Associates because these personnel work at the counter with customers who come into the post office to send packages, make purchases, or ask questions.

Motor Vehicle Operators (MVOs) must be prepared to drive on regularly scheduled routes in any weather conditions. They also pick up and deliver packages.

Tractor-Trailer Operators (TTOs) drive tractor-trailers on long-haul routes in any weather conditions.

Both positions require a commercial driver’s license.ANSWER++